FAQ

  • Inputting the details in mobile recharge screen i.e inputting the phone or selecting from your phone book, selecting the applicable operator, select the type of recharge i.e airtime or data and adding the amount.
  • Selecting the Jara (discount coupons) you want worth at least 50% of your recharge amount.
  • And then paying with your ATM card.

By simply going into the "My Wallet" section, type the amount (figures only) in the "Amount field" and click deposit. You would be redirected to the payment screen to insert your card details and pay. We recommend you deposit enough for the week/month, so you enjoy a faster and seamless recharge experience.

New deals on Jara would be sent to all the emails of our users in our new deals mailing list. The deals would also be posted and communicated on all our social media pages as well.

Yes, you can simply enter the number to be recharged from the "Mobile recharge section" which is also the home screen of the app.

Jara is very much a Nigerian company, founded by Nigerians here in Nigeria with a global standard perspective and outlook, in otherwords glocal perspective.

Oh yes it does. In line with Jara's mission, impacting society positively while doing business is essential, Jara donates a % of every transaction carried out on the Jara app towards educating of underprivileged children. We make this donations to credible charity organisations with a focus on children development we are currently working with "The Destiny Trust Foundation (www.destinytrust.org)" with plans to work with many more.

Just as life itself has an expiry date, so does deals/Freebies on Jara. The deals/freebies expiry dates are clearly stated in the "Term and Conditions" section of any deal, seen by simply tapping on a deal.

New deals would appear on the app immediately Jara has confirmed the deals with the partner brand.

Yes it is, payments are collected via the reputable and safe Interswitch platform on behalf of Jara. Your user details upon signup are also safely secured, as our database is encrypted with the globally accepted cloud security standards and compliance and are housed at the very reputable Amazon Web Servers (AWS).

  • Inputting the details in mobile recharge screen i.e inputting the phone or selecting from your phone book, selecting the applicable operator, select the type of recharge i.e airtime or data and adding the amount.
  • Selecting the Jara (discount coupons) you want worth at least 50% the value of your recharge amount.

    Coupons for physical outlets: By simply showing any staff at the outlet, the email coupon you receive from Jara after a successful transaction or show the coupon(s) for redemption within the app found in the "My Coupons" section of the app. In-app redemption is done solely by staff of partner brands who has been properly trained to serve you and effect your discount(s), please do not redeem the in-app coupons by yourself because you would loose the proof of having a valid discount. All your Jara coupons gotten would usually be stored in you're "My Coupons" section until they expire or are redeemed.

    Coupons for online brands: By simply using the "Voucher Number" seen within the emailed coupon you receive from Jara after a successful transaction or seen within the "My Coupons" section of the app and following the instructions seen in the "Terms and Conditions" of the coupon e.g "Voucher Number" to be used at a particular website or within a particular app.